Empire Outlets Tours

Great Hotel - close to the city but so easy to park and less congestion

Beautiful hotel in a great location. Staff and rooms were lovely and we had a great visit.

Pros: This location is close to the subway. Beds were comfy. They had a luggage storage you could use after you checked out so you could peruse the city luggage free until end of day. Cons: first thing we found in our bathroom was a cockroach. There was mold on the walls in the bathroom. The guy who did our check-in was super rude, he wouldn’t even give us instructions of how to get to our room. A grunt and mumble that couldn’t be understood. All the rest of the staff was nice. The elevator was SMALL. 3 of us with luggage was maxing it out, and it was very noisy in an unsettling way. So if you’re claustrophobic it might not be for you. There also were no good spots by the bed to plug in your phone. In reality, at the price point this is what I expected. But they could definitely stand to make some improvements As long as you go in knowing what you’re getting and using it solely as a place to crash while seeing the city it serves its purpose. The pho place across the street is good.