8/10 Good
Angel L. Montgomery
Jun 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Me and my family had an amazing stay. The staff was very kind and friendly. We stayed 3 nights 4 days. Monday morning at the closing of breakfast my family and I experience the older lady get upset with some crumbs being on the bar. She then turned around and disrespected the workers when they came out from behind the bar to do their job " she said ya'll just wait, let me do what I need to do then you can come out and do your job. Pretty much sent them back into the kitchen we thought it was very rude of her to give off such level of disrespect in front of the guest. I figure if she did it then it probably happens everyday. Tuesday morning the same older white lady put out some out of the refrigerator cold biscuits for the biscuits and gravy, when I realized it was cold i asked why" she said she had just put them out", and I believe it to be with an attitude she told me " if i just needed my biscuits warm, I guess I can warm them up in the microwave like she really didn't want to do it. Putting cold biscuits on the bar, hoping the gravy will warm the biscuits up was unacceptable. That lady really had a bad attitude. There was also a dog in the swimming pool which I thought was nasty and unacceptable. I have never traveled and saw the pool closed down for cleaning the way this hotel did. I'm not sure if it's policy or not, I've just never seen it.Other than that our stay was great and we loved our room. House keeping was awesome and amazing.
Angel L. Montgomery
Stayed 3 nights in Jun 2024