“I stayed in a single room which was comfortable and convenient to my needs.
I treated myself to an upgrade in the Residence for two nights which was wonderful.
Would very much like to stay there again.
Only see staff when needed but they are always helpful and will go out of their way to provide what you ask for.”
“Thanks Kay who taught to me on the phone to try to help me to upgrade our room because of a problem of payment with Expedia. When I was driving, my son took her call, who arranged to get our key for the late check in.”