very disappointed with front desk, i booked the room with harbor view ( that what i paid ) & the front lady gave me parking lot view. because i checked in late & tired so I don't want to argue with her but as a front desk she suppose to give the exactly what the client pay & i believe theirs already explanation in her computer without client have to ask the room type.
very disappointed with front desk, i booked the room with harbor view ( that what i paid ) & the front lady gave me parking lot view. because i checked in late & tired so I don't want to argue with her but as a front desk she suppose to give the exactly what the client pay & i believe theirs already explanation in her computer without client have to ask the room type.
Hendri
Reviewed September 4, 2021Reviewed September 4, 2021
When we first got inside to the hotel room my boyfriend noticed a pet urine smell. It then became increasingly stronger the odor to the point where we couldn’t stay & asked to be put into a different room.
When we first got inside to the hotel room my boyfriend noticed a pet urine smell. It then became increasingly stronger the odor to the point where we couldn’t stay & asked to be put into a different room.
Our business trip was amazing here! Marco ( Food & Beverages Manager) was so courteous and really took care of us gals. All the staff was pleasant.
Only critique is heavier blankets for the winter. Overall, excellent.
Our business trip was amazing here! Marco ( Food & Beverages Manager) was so courteous and really took care of us gals. All the staff was pleasant.
Only critique is heavier blankets for the winter. Overall, excellent.
Sonia
Reviewed November 16, 2023Reviewed November 16, 2023
This is a pretty nice place in a nice quiet neighborhood. The lobby offers easy access for your luggage and the elevators are only steps away. The elevators are slow, clunky and noisy but that is not a big deal. The room was quite spacious with a work space area but I wished it had a larger fridge instead of the little one that was there. A person like me, coming from a different travel location with things that need to be refrigerated, may run into a problem. There wasn't much of a view (LIRR?...
This is a pretty nice place in a nice quiet neighborhood. The lobby offers easy access for your luggage and the elevators are only steps away. The elevators are slow, clunky and noisy but that is not a big deal. The room was quite spacious with a work space area but I wished it had a larger fridge instead of the little one that was there. A person like me, coming from a different travel location with things that need to be refrigerated, may run into a problem. There wasn't much of a view (LIRR?...
Jamnycer
Reviewed November 8, 2019Reviewed November 8, 2019
I had a work event that I had to attend on a Friday evening... Instead of driving alway back home to Brooklyn, I decided to get a room and that was the best decision I made... I was able to relax, enjoy the room, get ready calmly and not worry about driving alway home late night...
I had a work event that I had to attend on a Friday evening... Instead of driving alway back home to Brooklyn, I decided to get a room and that was the best decision I made... I was able to relax, enjoy the room, get ready calmly and not worry about driving alway home late night...
Alma
Reviewed November 19, 2015Reviewed November 19, 2015
Overall we thought that this hotel offered great value, with free dinner and breakfast. The staff was friendly and our bedroom was very spacious and comfy. Yes, the carpet is a bit old and could use a good shampooing, but all in all, we had a great stay
Overall we thought that this hotel offered great value, with free dinner and breakfast. The staff was friendly and our bedroom was very spacious and comfy. Yes, the carpet is a bit old and could use a good shampooing, but all in all, we had a great stay
Bruno
Reviewed October 18, 2024Reviewed October 18, 2024
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