Gretna Castle Hotels

"The manager and person at the desk were amazing. Our room didn’t quite work for our family and they went completely out of their way to make things work for us. They get a 5 from us!!"

"The only positive things I can say is the bed was comfortable, it had a microwave and refrigerator, and it is very close to the zoo. The in-room coffee maker was broken, but I was able to fix it. The coffee provided was not meant for the coffee maker and there was no sugar or cream provided. There was an in-door pool, but it was set to about 70 degrees and was too cold to use. It advertised continental breakfast, but at breakfast time there was a sign that said "No Breakfast." Generally, the entire property was run-down. There was no hand soap in the bathroom and they did provide shampoo, conditioner and body wash in the shower, but they were practically empty. It's a shame because you can tell the property used to be nice but the current owners have let it go."

"Registration was very pleasant and suggested dinner options"

"Beautiful building, clean, quiet, excellent value"

"Very cllean"

"Pretty nice and clean"

"Staff were very welcoming and provided excellent service when requested items for the room. Hotel room, hallways and lobby was very clean. Good breakfast items. "

"It was good, nice hotel, free breakfast, friendly staff."

"Staff gave excellent attention immediately when walked in. I thought the breakfast was getting more "continental". Used to be fresh fruit cut up was more and green and orange cantaloupe with sometimes a few canned pineapple pieces and very few small grapes. Where did the strawberries, blueberries, raspberries, go? The eggs were horrible - so artificial that they would not even stay on the spoon. Pre cut up frozen potatoes weree pre cooked so long before serving, they were no taste. Only ONE waffle maker. I can't imagine what it was like during last week's College Baseball tournaments. Sad. Housekeeping was excellent. "