We checked in our room was ready but we were brought to four different rooms because mold was on the sheets and curtain in three of the rooms, in addition to, two of the rooms the safe did not work, and one the closet door was broken, the last room we were hot and fed up so we stayed but that room had a cracked his and hers sinks, the closet door was broken, the ceiling was peeling, the shower door was not deep enough so the water would leak out into the hall area. We had to line the shower doors with towels to avoid the water leaking into the bedroom, when asked for facecloths the staff would say wait five minutes and never come, when we asked for a laundry bag the night before checkout they gave me a large trash bag and asked me to cut the bag, there was no one to help carry bags out of the rooms during checkout but I did not mind doing that, the resort has a QR Code to register for dinner and mine nor my daughters did not work when we went to the desk to have them register us manually they made us wait until 9:00pm to eat. The resort was boring, the pool closed early, the bar did as well with everyone sitting around with nothing to do or see. The food was almost the same every night and it was not a good selection of food.