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"EVERYTHING was excellent! Super clean and comfortable. Beautiful cabin. Quiet. Peaceful, cozy, warm & welcoming! We Relaxed. And slept great. Hope to return in the summer sometime. "

"Cleanest, neatest Best Western I have stayed at. Staff were very friendly and accommodating. Jess was a marvel behind the bar."

"Everything was amazing! Weve stayed at this property 4 tknes and its been exceptional every time. The only negative, even though i didn't reduce the rating, is the water smell. Often well water with certain bacteria reacts with the anode rod in hot water tanks causing a sulfur smell from hot water only. Try replacing the anode rod in the water heater with an electric style instead of metal and after flushing the tanknout a few times, smell should be gone!"

"Courteous clerk at check in. Quick and easy"

"Great Overall Stay!! Thank you!!"

"Great location, nice room and friendly people."

"Room was pretty good and excellent room service was offered."

"The stay at the Best Western in Hornell was Excellent. The rooms were spotless, the workers were pleasant and courteous and they made our stay special. Wish every hotel could be like this."

"We were pleased with the cleanliness of the rooms, the bed linens and bathroom. The staff was very courteous and helped us resolve an issue with the ability to charge our phones ,( no USB support yet). The suggestion would be to warm up the room slightly prior to arrival. Other than that ,- it was a great stay. "