"The staff at this hotel were absolutely incredible and made our entire stay in Zhangjiajie so easy and memorable. We’re so glad we chose to stay here. They organized our full three-day itinerary for us, made sure we were able to see all of the biggest attractions, and even helped us get better prices on a lot of the tickets and activities.
One day we had trouble getting a DiDi, and without us even having to worry about it, the staff made sure we had a ride arranged and ready for us the next morning to get to our next stop. That kind of service really stood out to us.
They also recommended a show for us to see one evening, and it ended up being absolutely incredible — definitely one of the highlights of our stay.
Zhangjiajie itself is genuinely mind-blowing. The scenery throughout the park is unlike anything we’ve ever seen and honestly left us speechless more than once. It’s one of those places that pictures just don’t fully do justice.
The only negative thing we could really mention is that the hotel itself is a little dated and could definitely use some updating in certain areas. That being said, everything was clean during our stay, and the incredible service from the staff more than made up for it.
Seriously, such an amazing experience from start to finish. We couldn’t be more thankful for everything the staff did for us, and staying at this hotel made our entire Zhangjiajie trip so much better. We would absolutely recommend it to anyone visiting the area."