2/10 Terrible
Travis F., Gilbert
14 jul. 2025
No le gustó: Limpieza
We stayed at this VRBO in Huntington Beach over the 4th of July. It was advertised as newly remodeled and centrally located. Upon arrival, the electricity on the 2nd and 3rd floors was out, leaving just one working toilet downstairs — which was also broken and wouldn’t close properly. We reported it right away.We also found blood stains on the carpet, a refrigerator that smelled like spoiled seafood, broken door handles throughout, and a filthy patio we had to clean ourselves. The jacuzzi was green, smelled bad, and was unusable from the start.Throughout our 5-day stay, repairmen came a total of 7 different times, often late, forcing us to constantly adjust our plans. The upstairs shower leaked through the ceiling into the room below, and both doors were hard to lock, with the front handle falling off completely.The home was also misrepresented: it’s 3 bedrooms and a loft, not 4, and the kitchen lacked even basic cookware, making it impossible to cook for a group.The host and owner have not responded to our requests to resolve the situation. We have now filed a claim with VRBO and will also dispute the charges with our credit card company.This was a terrible experience from start to finish. I highly recommend not renting this house.
Travis F.
Se hospedó 5 noches en julio de 2025