马塔拉加塔岛

My stay was perfect! . Check in process was seamless. Entered the code into the lock box as the instructions stated. I had no issues receiving the keys. Upon the walk in , the apt was spotless. Location was perfect. I was on the strip with a grocery store one block down. Tons of restaurants and bars within a 3 block radius . The balcony was beautiful! There was a tray filled with snacks for me to keep. A bottle the of water was in the refrigerator complimentary. The communication with the owner was great. They made sure to check on me day 1 and see if I needed anything or if there was anything they can do to make my stay more comfortable. I appreciated that.

Good location, nice place, clean, looks the sana as pictured. Walking distance to the beach, restaurants and casino. Doesn’t have pool.

I do not recommend this hotel, especially if you're renting a car or expect basic hospitality standards. I paid $25 per day for parking during my week-long stay, yet more than half the time I had to wait for staff or bar patrons to move their vehicles before I could park. The hotel clearly oversells its very limited parking while charging guests a premium for it. Housekeeping was equally disappointing. After the first day, I had to repeatedly request fresh towels, toiletries, toilet paper, and even have my bed made. These are basic services that should never require guests to ask. The complimentary breakfast was also poorly managed. Although it's advertised from 7-10 AM, items were often unavailable. If you wanted eggs, you had to ask the front desk employee to stop assisting guests and cook them, resulting in unnecessary delays. Even more surprising, the hotel didn't offer complimentary coffee or tea with breakfast, forcing guests to spend extra money elsewhere every morning. The only highlights were the central location in San Juan and Chris, whose local recommendations genuinely improved our trip. Overall, the hotel fails to deliver the level of service and amenities its rates suggest. Between the oversold parking, inconsistent housekeeping, and poorly managed breakfast, there are far better places to stay in San Juan.