6/10 一般
Patricia，Silver Creek
2024 年 5 月 8 日
满意：清洁度
We were gone from our room from early morning to late evening and when we returned, our room had not been refreshed with towels. Normally Hampton in provides in room shampoo, conditioner, & shower gel but shower gel was not available upon check in for any of the rooms. When staff was asked, there was none available. We had 3 different rooms, 1 booked by phone for Saturday and 2 rooms booked online for Sunday and Monday night. During our stay, it appeared that supplies were not available to restock rooms. The desk staff were very courteous and willing to get towels for us, but we were shocked to find it hadn’t been delivered to our room during our absence. It could be a supply issue or a failure to order needed supplies.
Patricia
2024 年 5 月入住 2 晚