Kootenai Clinic Hospital Medicine Tours

We enjoyed our stay.

Imagine my surprise when I arrived after dark, checked in, and opened the door to my suite, only to find the TV on and a light on. I told my wife to stay outside while I fearfully searched the suits. Aside from that, everything about the place was OK. Not good, not great.

As reciprocal visiting members from the Washington Athletic Club, we have enjoyed many visits over the past 60 years. Most visits were to use the athletic facilities. Occasionally, we would stay overnight. We had always enjoyed our visits. However, this visit was a very different experience. The guest room was not well furnished. There were 2 chairs, both were desk-type chairs, and there was no cushioned chair. The room temperature was cold, and the heat was turned off for the summer. Another disappointment was that the dining area and lounge were both closed. The TV was also very complicated to use, with no instructions handy to help. However, on a positive note, the cleaning staff for the room was efficient and friendly. The front desk staff was friendly and helpful. The exercise area was well-equipped, and the person at the sports area check-in desk was very helpful. We've been guests at the Spokane Club annually for the past 60 years or so. Until this visit, the experience has always been a good one. While we are likely to visit again as a day guest, we don't plan to stay overnight again unless there are changes to the room features and the restaurant is open more of the time.