Rocana Hotel

Property class: 3

Choose dates to view prices

You can look forward to dry cleaning/laundry services, a business center, and a restaurant at Rocana Hotel. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior King Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Superior King Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed

  • City view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room

  • City view
  • 333 sq ft
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Located in Pekan Melayu, a neighborhood in Kuantan, Rocana Hotel is in a shopping district. The area's natural beauty can be seen at Gelora Park and Kuantan Recreational Parks, while Heroes Museum and Museum of Contemporary Art are cultural highlights. Visit our Kuantan travel guide
Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000

What's nearby

  • Kuantan City Mall
    1 min walk - 0.1 miles
  • East Coast Mall
    2 min walk - 0.1 miles
  • Darul Makmur Stadium
    10 min walk - 0.6 miles
  • Masjid Negeri
    14 min walk - 0.8 miles
  • Heroes Museum
    17 min walk - 0.9 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    19 min drive

Restaurants

  • Nanda Chicken
    3 min walk
  • Black Canyon Coffee
    2 min walk
  • Mee Tarik Warisan Asli
    2 min walk
  • Nippon Sushi
    1 min walk
  • Caffé Bene
    1 min walk

About this property

Rocana Hotel

  • Hotel located in Pekan Melayu
  • Take advantage of dry cleaning/laundry services, a business center, and a restaurant at Rocana Hotel. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), a banquet hall, and a TV in the lobby
    • 1 meeting room, an elevator, and luggage storage
  • Room features
  • All 87 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with premium channels
    • Electric kettles, daily housekeeping, and desks

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Frequently asked questions

Is Rocana Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Rocana Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Rocana Hotel on Oct 31, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Rocana Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Rocana Hotel?

Check-out is at noon.

Where is Rocana Hotel located?

Located in Pekan Melayu, this hotel is within a 5-minute walk of Kuantan City Mall and East Coast Mall. Darul Makmur Stadium and Heroes Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rocana Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 63 out of 188 reviews
Rating 8 - Good. 92 out of 188 reviews
Rating 6 - Okay. 24 out of 188 reviews
Rating 4 - Poor. 6 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Great location with all needed for a night stay. May be can provide toothbrush/paste, and a hand soup at tiolet will improve the experience. Hotel locate near 3 shopping mall and eaties and massage shop
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Worth of money

Clean room, comfy bed, fantastic pillow, adequate space for rilex and strategic location
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get up early in the morning to move the car before parking enforcement hours began, which was far from ideal. The room itself was a good size, however it felt very tired and in desperate need of remedial work and redecoration. This was also true of many of the common areas beyond the reception area, which appeared worn and poorly maintained. There were several cleanliness and maintenance issues that should not really be present in a hotel of this standard, including stained bed linen, towels that were supposed to be white but are now shades of grey/cream, cracks in the walls, a rotten bathroom door frame, mould in the bathroom, and an ill-fitting toilet seat. Overall, the property feels neglected and in need of significant refurbishment and better upkeep. With investment and more consistent customer service, the hotel could have potential, but sadly the current condition did not meet expectations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Walkable to megamall
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will stay back if i come here to work again..
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall okay, just the WiFi signal is weak and the speed is slow.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐選擇較少
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐選擇非常少，相當可惜
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lokasi dan bilik size besar
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet. This location is very convenient as well!
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
-
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbaloi dan sangat dekat dengan Mall

Sangat memuaskan...
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view. Avoid also connecting room as u can hear very clear ur neighbours whisper.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel near EC Mall & Kuantan City Mall

Excellence services by Rocana Hotel staff
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great Value, Excellent Hotel

Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Well maintained room except for the air condition unit which froze and ice droplets falling down.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited parking space.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly during check-in. The room is spacious and bed is big and comfort. Aircond is very cool. Water pressure is strong
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Value for money at a convenient location. The room is spacious with adequate amenities. Breakfast spread was lovely too.
Stayed 1 night in Mar 2020