“The low rating was the result of being given a handicap room that made showering and using the bathroom very challenging. We are not allowed to park in a handicap spot. There should be laws to prevent hotels to use these rooms allocated to those who truly need them. I urge Expedia to take this issue seriously and reflect that in their terms of business. At a minimum we should be warned in advance and know what we are getting. We immediately requested the change and the receptionist refused to……
“Increadibly basic, but ok for a stop over. However, the bathroom door would not shut and the toilet seat was broken, otherwise it was reasonable.
Check in and out was easy!”
“They did not communicate that check in closed at 6pm or what to do if you were arriving after this time. Loud noises from waterpipes. Facilities were decent though”