Leleiwi Overlook Tours

It was easily accessible to the ocean.

I have stayed at the property several times before in the last 13 years and like the location. It is a beautiful property in need of a makeover in the rooms. The beach area is always clean and the layout is nice. However, when we entered the hotel the first impression this time was not so good. The lady at the desk was abrupt and rude. She was asking us to sign a waiver and when my 25 year old daughter asked a question, she turned to her and said I am talking to your mother! wow! They charged me extra for 3 people in a 2 queen bed room and the self park was 40 dollars a day or 45 for the valet. that seemed a lot. THEN, we went to our room and the floors had not been vacuumed or cleaned very well. In fact, it was a joke for the whole week about a piece of string that stayed on the floor the whole time. We constantly had to ask for more towels and cups because we were 3 not 2. They also told me they would clean the room every other day and change the sheets. THEY DID NOT. There was a spot on the sheet on one of the beds and when they cleaned the room it was still there, but looked like they hit it with a TIDE pen. LOL. Someone told me new owners, WELL You Gotta DO BETTER! If I ever get to go back, I will definitely seek another property.

It was amazing. So close to Napili bay beach. Loved having the washer and dryer. Only thing I would say negative is jacuzzi is not hot