“They cleaned our room mid-stay and removed all our belongings from our room. Showed back up the second night to an empty room. They’d packed up our stuff and removed it from the room. They claimed it was due to a miscommunication with the cleaning crew. Staff seemed super helpful as first, but when we asked for some sort of compensation for the “misunderstanding” they became rude. When we asked for a manager they said it would be 4-5 days before the manager would be “back in the area and could……
“They cleaned our room mid-stay and removed all our belongings from our room. Showed back up the second night to an empty room. They’d packed up our stuff and removed it from the room. They claimed it was due to a miscommunication with the cleaning crew. Staff seemed super helpful as first, but when we asked for some sort of compensation for the “misunderstanding” they became rude. When we asked for a manager they said it would be 4-5 days before the manager would be “back in the area and could……
Michelle