“The hotel was clean and the staff very helpful. Fabiana was really helpful and really helped with even getting me to the airport. I am a wheelchair user and found the room spacious and perfect . The only issue I had was the lack of Aircon. It got warm in the room and this was when the temperature outside was 25 degrees... If it was the peak of summer, I would have struggled. But other than that, the hotel was perfect. 5 min walk/wheel to the main Grotto and church. Ideal location.”
“Staff were friendly and helpful. Our room was clean and had electric fan for better ventilation. Hotel location is an easy walk to the shops and Lourdes sanctuary.”
“Great location, easy walk to the sanctuary. Great view from our room’s balcony, Pyrenees mountain at far, river right below, very relaxing. Staffs are nice. Clean lobby, room, and beds. Thank you for the great staying experience!”
“The room was clean. The air conditioning was working properly. Walls were thin, but we were so tired the noise barely bothered us. Close enough walk to the church and restaurants.”
“Dirty room with hair on the bed at the first time we enter the room. The breakfast is very simple with mostly bread. The location is extremely far away with no transportation to reach there.”