罗湖口岸

The staff went above and beyond to ensure our needs were met – truly five-star treatment! The bed was so comfortable, it felt like sleeping on a cloud!

I had a very satisfying stay at this hotel during my business trip. The room was clean and tidy with comfortable bedding, which instantly relieved my tiredness from work. The hotel is conveniently located, making it easy to travel around and handle business. The front desk staff was warm and thoughtful, providing efficient check-in service with careful attention to details. The environment was quiet with good sound insulation, ensuring a great sleep. It offers high cost-performance and is perfect for business travelers. I will definitely choose this hotel again and highly recommend it!

I booked the hotel because of the five five-star rating below. However, upon arrival at the hotel, I know the ratings are all fake. One can father it from the fact that all ratings were made at similar time. 1. The reception staff told me that there is no window in my room. I told her that it has not been so stated in my booking. After some discussion, she eventually gave me a room with a window 2. The room is not dirty but it is not spotless either. There is rubbish between the wall and the drawer. 3. The photos you see show the hotel in its best. The actual hotel is much older. 4. It is stated in the hotels.com that breakfast is included. However, the receptionist told me in the morning that no breakfast is included. Again, after discussion, I was given a breakfast, which is something from KFC. It is my worst experience with hotels.com You can stay in a better hotel than this one with the money you paid