搜索马歇尔的乡间别墅

“Staff was very welcoming at check-in. The room was clean and bed was comfortable. Amenities were deficient: ice machine broken (we desperately need ice after driving all day in 103 degrees), no hair dryer so I couldn’t shower, air conditioner buttons were broken, no coffee in the room and no water in the keurig coffee machine in the lobby so we couldn’t get coffee in the morning. We are accustomed to those amenities in low budget hotels.”

“The room was fine it was clean the booking was very misleading there was no coffee in the morning in your room or anything like that the staff was as hateful as all get out I was very disappointed it was my first trip first time using you guys I'll never use you again the gift shop was horrible they charged me $10 more than I was supposed to get charged and then when I brought it to their attention they got very offensive and it took hours and hours of calling any and everybody to get something……

“Hotel was very clean. Really easy to locate. Staff was very friendly and helpful. Room was very spacious and clean. Breakfast was really good. If we travel back this way, we will definitely stay at this hotel again.”

“Unique hotel, great staff. Could use bed upgrades.”

“Uch”

“This adorable cottage is so tastefully updated! Every aspect was top notch and high quality. The owners thought of everything and provided such a welcoming vibe filled with extras so many other rentals don't offer. The only thing I couldn't find was a hairdryer.I chose this place based just on photos, and the property is even more lovely. That is rare! We knew nothing about Arrow Rock - what an incredible location and treasure. We were there Monday-Tuesday, so most places except the Visitor……

“If you want A nice trip don’t stay there !!!! I found in the closet a pair of old men’s work jeans in the closet. They had no soda or water in their machine at all. It was all empty. The room was filthy. The pillow smelled like men’s hairspray or cologne. Was no manager on site just young kids that couldn’t do anything about anything?”

“The hotel did not honor the room that we had booked and said we should not have booked through Expedia, they didn’t have correct information on the rooms. They gave us an interior room and did not honor the city view or room number that was specified in our reservation with Expedia. The front desk was very unhelpful even though it appeared they had many empty rooms. The hotel had character which we liked, but just the reception we received due to booking through Expedia was awkward. Please be……

“good”

“When I arrived to check in, the clerk couldn't get anything printed. When I got to my room, the TV didn't work, called the front desk, no answer, was going out my door to go down to front desk, operator called back. She came up to my room and had to do several things to get it to work and it was a smaller TV. I continuously had to connect to the internet, not sure why. I was charged a different amount than what my total was when I booked with Expedia, that's not happened before. When I……

“The room was very old and tatty looking. The beds were noisy and extremely hard the bathroom was so small you had to contort your body to get the door closed without falling into the toilet. Outside the grass was long and unkempt with trash such as bottles and bottle tops all over the place. The breakfast was excellent hence the overall four stars.”