Owner was fast and responsive. Property was outstanding. Easy to go to town centre.

Our 2nd time staying here. However, the experience this time is kinda disappointing. The room is really hot and stuffy when we enter. The aircon wasn't really working as well, it is not cooling the room at all. The toilet was also very cramp compared to the previous stay. The remote for the TV or the TV was not functioning properly as well. We managed to speak to one of the house keeping crew who was cleaning the other room to get some new batteries for the TV remote. However, it doesn't seem to be the case and he did not tell us anything and when we ask him about the aircon, he again pressed something then left.Maybe it would be nice if he could communicate to us what is happening instead of just walking off. Luckily, the aircon starts to get cool but the TV is still acting weird. There is no Netflix on available as well. If possible please avoid room 404 or probably the rooms of the same stack. Will probably consider staying in another hotel the next time i visit Malacca.