“I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! ”
“We had a wonderful stay at Volcanoes Over View Safaris and Camp. The staff were incredibly friendly, welcoming, and accommodating throughout our visit.
Although Google Maps initially led us to an impassable road, the local community was kind enough to guide us safely to the camp, which we truly appreciated. Once we arrived, everything exceeded our expectations. Our room was spacious, the showers were hot, and the staff made sure every request was met promptly.
We were visiting the area for……
“I would not recommend this stay to anyone. I booked a cottage. When I got there close to midnight, there was insects crawling around. They changed my room to only have plumbing issues where as soon as you turn on the sink the floor flooded with water accompanied with spiders, for them to have to change me again to a very small room which is not what I paid for. Requesting a full refund immediately for this horrible experience. Waiting on Nicholas (manager) who can’t even make a decision without……
“Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water……
“The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.”