Friendly welcome and environment introduction, the public living room is huge and the bed were soft. The shuttle bus station just in front of hotel very convient.
It was an excellent stay. The staff and owner were super accomodating, couldnt have been nicer. Its super nice and comfy inside, with good facilities for drying gear and storing boards. The location being right next to the bus stop makes it one of the best locations in Hakuba. This is top choice accomodation if you want to snowboard in Hakuba.
Douglas
2024 年 1 月入住 4 晚
2/10 糟糕
Matt
与家人出行
2023 年 2 月 26 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Deceptive, dirty and dangerous. Avoid
This is the worst hotel I’ve stayed in in Japan and a very disappointing stay. First, it looks nothing like the photos. It is undergoing a renovation that is half done and seems abandoned. Hazardous chemicals are stored in the hallways. (I have photos where a large container clearly marked as hazardous and flammable is being stored in the hallway). The high staircase out front has no guard rail and is unsafe. Parts of the floors are stripped and not finished. The interior staircase is stripped and unfinished. On top of that the hotel was not very clean. The bathrooms were not up to Japan standards. The ski storage room has trash about the floor. There was no soap in the bathroom and we had to request it. The staff was the only bright spot as they were kind and helpful. But otherwise this place is not safe and poor quality.
Matt
2023 年 2 月入住 4 晚
6/10 一般
Jonty
团体旅客
2023 年 2 月 2 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Renovations currently underway
Couldn’t speak more highly off the staff - made our stay really enjoyable and were super accomodating. Good location and reasonable value. But the current condition of the hotel is nothing like the photos. We were completely surprised to find the renovations currently underway in the hotel. Then the associated inconveniences like issues with heating, plumbing, electricity and the flooring. Both my friends slipped / cut their foot on the stairs that are currently unfinished. Overall, still a very reasonable option but expect some inconvenience without any notice from the owner.
Jonty
2023 年 1 月入住 12 晚
10/10 超赞
Monica
与配偶出行
2023 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was so convientiently located and comfortable to stay in. Thier contintental breakfast was above and beyond and i dont know how i am going to go back to reality without my daily crossiant. The beds were super comfy and had a bar that we could access whenever we wanted. The Valley snow buses stop right out the front so we didnt have to walk too far in our snowboarding gear. Jake, the owner, was super helpful and friendly. We have already booked in for 23/24 season.