“Even though I scheduled my stay weeks in advance, when I arrived, what I had requested and pre-paid for was changed. Even though I was traveling alone, I was told that I was upgraded to a larger room. But this was a very dark basement room with an additional bunk bed. It was so cold and the heat took hours to reach a point when I cold remove my coat. There was not a comfortable chair in the room; just cheap plastic chairs. The stairs going down to the basement were crowded with stand-alone……
“Room is clean and cosy. German style breakfast. Friendly and helpful staff. Excellent location which take 5-10min walk to old town Alstadt or mitte area or shops/restaurants. It is a 15min walk to hbf and thus suggested to take bus to n from hbf. Bus stop are just outside the hotel n 1min walk only. Carpark is available. ”