“Arrival at the property was disappointing. It took a while to get hold of the lodge manager , as no one was at the gate to open. Dispute notices about dangerous animals, I was still expected to get out of the car and open the gate, same at check out too. This was is irresponsible as if puts guests in danger!
Property requires updating, no phone in the lodge, so guests have no way of contacting reception/ manager.
Staff were accommodating, attentive and helpful. Had fish and chips for dinner,……
“Wir wurden in der Unterkunft sehr herzlich empfangen. Alle Mitarbeiter waren sehr freundlich und hilfsbereit.
Die Lodge liegt in Mitten eines Naturreservat es auf einem Hügel mit herzlichem Ausblick auf das Tal und tollen Sonnenuntergängen.
Wir hatten ein privates Braii, welches sehr liebevoll vorbereitet wurde. Die Speisen waren von hervorragender Qualität, ebenso verhielt es sich mit dem Frühstück, welches wir in unser Chalet geliefert bekamen.
Wir haben uns einfach nur super wohl gefühlt und……
“Great room, clean sheets and towels, but it would be great that before guests arrive they should have the fridge on and also provide an iron and enough utensils.”
“I would like to express how I appreciate this lodge, I would highly recommend this Lodge to the people who planned to travel to Philanesberg Safari Park.
Staff service are good, very comfortable, high quality on cleanliness.”
“Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which……
“Alles wunderbar gesehen!
Das Personal war außergewöhnlich freundlich!
Das All-Inklusive-Angebot ist super. Am Ende war Preis-Leistung überragend!
Kann man mit bestem Wissen & Gewissen weiterempfehlen!”
