Ojo Caliente Residences

"Upon checking in I wasn’t given the requested first floor room. I was told that priority went to the construction people that were staying there. So as I entered my 2nd floor room I noticed that the previous guests to-go food box and trash was still in the trash can and not removed when the room was serviced. Paint in the bathroom was peeling and the picture in the bathroom was falling apart. The heater / AC unit was really loud thus making me wake up in the middle of the night because of the noise. I was afraid to drink the bottles of water in the room because I wasn’t sure if I’d be charged or not. The bed appeared to be old and wasn’t comfortable & the pillows were small and not cushiony. They went flat pretty quick. There’s a desk but no chair. The nightstand, though it was some kind of stone was dirty & broken. There was some nasty residue from someone’s drink that was never cleaned properly. I stayed 3 nights and my room was never serviced during my entire stay. The bathtub lacked any kind of anti-slip devices and I almost fell in the shower a couple of times. This place really needs some tlc & remodeling. The walls are a bit thin too. I could hear the guest in the next room loudly “sawing logs” (snoring)."

"Tv didn’t work. Room felt like a prison cell"

"Wonderful staff, clean room, very conveniently located and nicely priced to fit your budget 👏"

"I hate pets! Had a dog in the next room barking all night. But the staff moved my room to a quieter section. centrally located for ski areas."

"Everything was good"

"Room was as expected, nothing special, nothing bad. This is the worst Casino I’ve ever been to. Heads up, no smoking, no alcohol on the casino floor, no craps due to staffing post Covid is what one of the dealers told me. Food was also sub par, ordered nachos, Chips were beyond stale, waitress, “ok, I’ll let them know.” No resolution offered after that. Needless to say, I will return the 30th of Neveruary and if anyone asks? Yeah don’t waste a dime there."

"The property is showing is a bit of wear although it is one of the cleanest properties we have stayed at. Everything worked. The staff were incredible. Gym had limited equipment. No longer have a hot tub. Rooms very colorful and reflective of the community. Sheets were too small for the bed. You should know enterance to room is from parking lot. We did love this. If you have a second floor room there is no elevatior. There also is not daily housekeeping and replenishement of towels. We would definately stay here again. Room spacious and clean. "

"GREAT ROOM GREAT VIEW"

"Nice people"