Hilton Santa Fe Buffalo Thunder

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Overview of Hilton Santa Fe Buffalo Thunder

Hilton Santa Fe Buffalo Thunder

4.0 star property

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
20 Buffalo Thunder Trl, Santa Fe, NM, 87506

Explore the area

  • Popular LocationTowa Golf Resort6 min walk
  • Popular LocationPoeh Museum3 min drive
  • Popular LocationCities of Gold Casino4 min drive
  • AirportSanta Fe, NM (SAF-Santa Fe Municipal)27 min drive

Choose dates to view prices

About this area

Santa Fe

Located in Santa Fe, Hilton Santa Fe Buffalo Thunder is in the entertainment district. Santa Fe Opera and El Potrero Trading Post are cultural highlights, or if an activity is on the agenda, check out Don Quixote Distillery and Winery. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.

What's nearby

  • Towa Golf Resort - 6 min walk
  • Poeh Museum - 3 min drive
  • Cities of Gold Casino - 4 min drive
  • Don Quixote Distillery and Winery - 5 min drive
  • Nambe Falls - 25 min drive

Getting around

  • Santa Fe Depot - 15 min drive
  • Santa Fe Municipal Airport (SAF) - 27 min drive

About this property

Hilton Santa Fe Buffalo Thunder

Family-friendly hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and a golf course. Self parking is free. Additionally, a casino, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Hilton Santa Fe Buffalo Thunder offers 393 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. LCD televisions come with premium satellite channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A golf course and 3 outdoor tennis courts are featured at the hotel. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wo Pin Spa has 14 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-25 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Red Sage
  • Iguana Cafe
  • Turquoise Trail

Things to do

  • 3 outdoor tennis courts
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (72000 square feet of space)
  • Meeting rooms - 25

Outdoors

  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Portable bathtub seat
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 14 casino gaming tables
  • 1200 casino slot machines
  • 8 casino VIP rooms
  • Casino (70000 square feet of space)
  • Casino sportsbook
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 75 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Buffalo Resort Santa Fe
Buffalo Thunder Hilton
Hilton Buffalo Thunder Resort
Hilton Golf Buffalo Thunder
Hilton Golf Resort Buffalo Thunder
Hilton Santa Fe Golf Buffalo Thunder
Hilton Santa Fe Golf Resort
Hilton Santa Fe Golf Resort Buffalo Thunder
Santa Fe Resort
Hilton Santa Fe Buffalo Thunder Hotel
Hilton Buffalo Thunder Hotel
Hilton Santa Fe Buffalo Thunder
Hilton Buffalo Thunder
Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
Santa Fe Hilton
Hilton Santa Fe Buffalo Thunder Hotel
Hilton Santa Fe Buffalo Thunder Santa Fe
Hilton Santa Fe Buffalo Thunder Hotel Santa Fe

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 455 out of 982 reviews
5 - Excellent 46%
Rating 4 - Good. 281 out of 982 reviews
4 - Good 29%
Rating 3 - Okay. 112 out of 982 reviews
3 - Okay 11%
Rating 2 - Poor. 74 out of 982 reviews
2 - Poor 8%
Rating 1 - Terrible. 60 out of 982 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Cleanliness
1st of all, it’s a good property but I assume staffing issues and possibly light patronage had typically 3 of their 4 restaurants closed and a nice bar that wouldn’t even think about waiting on you if they thought you wanted food.
Stayed 8 nights in Jun 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, but they were clearly understaffed. Nice to have bottled water at pool, terrible that there is no recycling (I specifically asked and was told they don’t recycle). Pool was much smaller than I expected. Room was very clean.
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is not Handicap friendly; my handicap room was down a hallway 110 yards away from the elevators. To the left of the elevators there were only 18 rooms down a short hallway. (This should be where handicap rooms are located). Dining options on property are very limited, our first two nights the only restaurant open for dinner was very expensive ($100 for two people) and not worth the price. In the casino all the self serv drink stations were out of order and never fixed. In some areas of the casino the A/C was so cold you needed to wear a jacket and in other areas it felt like the heat was on, when it was in the high 90's to triple dights outside. We do not recommend this property and will not be returning.
Stayed 10 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the over all appearance of the building and property itself, lt blended with the architecture and style of area. Didn’t like that casino was shut down in morning and I had to walk around the whole parking lot to get to my car in over flow area.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff was wonderful and helpful. Clean, lovely room.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The shower in our room was backed up
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Disliked: Amenities
One would think paying almost $300/night there would be room service and the rooms wouldn't be dusty. Wrong!
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The view was great. Room was beautiful. Pool was nice. Only thing is for some reason 2 or 3 of the restaurants weren't open.
Stayed 2 nights in May 2022

3/5 Okay

Traveled with partner
Disliked: Property conditions & facilities
I have been there several times and this is the first time that I wasn't wowed. Dining was average, cleanliness had slipped a little and just overall average. Not the superb experience that i have had in the past. I was disappointed in the fact that after paying extra for a room with balcony it was unusable because of a huge layer of bird droppings covering everything.
Stayed 2 nights in May 2022