Permeke Museum Tours

A great choice for your stay in Lille! LOvely charming well maintained hotel with a cracking rooftop bar and good air con!! We loved it (breakfast was great too)

Hotel is beautifully decorated, very clean and rooms are spacious. It has a perfect location, close to the Eurostar station and the walkable city. The staff are very helpful and friendly, especially Sevrine who always asked about our day and called us by our names. The breakfast is ample and there is a water dispenser that you can use any time. The hotel sends an email before your visit asking if you need any further information or assistance, this is a lovely touch which I have not experienced before.I would recommend this hotel and would definitely stay there again.

For the price, this hotel was very disappointing. The advertises a top-rated breakfast, but in our experience it wasn’t even worth €5. The scrambled eggs were contaminated with pork juices because the same serving spoon was used for both the eggs and the bacon. In a country like Belgium, where halal options are widely available, I expected better attention to avoiding cross-contamination. The amenities were poor. There was no YouTube or Netflix on the TV, and when I mentioned it at reception, the staff member simply shrugged and said he couldn’t leave the desk to help. The air conditioning only worked at certain times, which was very odd. We stayed as a family of three with a toddler. Despite requesting extra towels on the first day, we kept having to ask. We had also booked a twin room with a sofa bed, but were moved at the last minute to a room with only one double bed, so all three of us had to share. The balcony was filthy and had loose, dangling cables, making it unsafe to use. Overall, the hotel was overpriced and poor value for money. I wouldn’t recommend it, especially for families with young children.