Phyllis Chalets

"The rooms were very comfortable and clean. The staff are very friendly and it is very pet friendly. The courtyard is a great area to sit outside and enjoy the peaceful sound of the creek that runs in back of the facility. My only issue is the roads leading to the site. They are a bit winding and narrow, but the facility is very close to the Breaks park, and only 15 minutes away from the town of Haysi."

"The employees were great. The hotel is very clean."

"I have stayed at this hotel many times over the years, but this time it felt so run down. My room smelled musky, almost of stale cigarette smoke. The shade in my room was broken and would not go up. The room was dark with not enough light. The floor had crumbs from food that was eaten in the room prior to our stay. Unless something changes, this may be our last stay."

"Very clean place very nice owners where awesome very nice people"

"Staff was very helpful! Price was cheap however the room smelled like someone had been chain smoking in it even though the complex says no smoking in units! Also people were being very noisy in the middle of the night. Wouldn’t recommend this to anyone unless you just don’t have the money"

"Overall a nice place to stay. 1st night toilet in original room did not work. Employees transferred us to another room quickly. Thank you for that. The 2nd room the water pressure in shower was very low, refrigerator did not work, and the TV kept disconnecting from shows. All the negative was no biggie. Just wanted to give review for improvement. Again overall very nice staff and convenience of stores and restaurants around made up for other stuff needing improvement."

"Very cute and cozy. Loved having the washer and dryer there. Would definitely book again."

"Nice room. Clean and comfortable bed. "

"Yes"