"Showed up to check in an no one answered the door. Knocked on every door and called. Didn't get an answer by phone until after I had to find another room elsewhere. Only good thing was that I was not charged any fees, which of course I shouldn't have been."…""Showed up to check in an no one answered the door. Knocked on every door and called. Didn't get an answer by phone until after I had to find another room elsewhere. Only good thing was that I was not charged any fees, which of course I shouldn't have been."WWW…"

Reviewed on Nov 30, 2017

"The room was really nice. There were a couple of cleaning issues but otherwise was beautiful"…""The room was really nice. There were a couple of cleaning issues but otherwise was beautiful"WWW…"

Reviewed on Feb 1, 2021

"Room was very nice. Bed very comfortable and clean rooms. Only thing didn’t like our room didn’t have any hot water. Had to take cold shower."…""Room was very nice. Bed very comfortable and clean rooms. Only thing didn’t like our room didn’t have any hot water. Had to take cold shower."WWW…"

Reviewed on Feb 16, 2021

"Enjoyed my stay, bed was comfortable, shower was great."…""Enjoyed my stay, bed was comfortable, shower was great."WWW…"

Reviewed on Oct 28, 2020

"The hallways smelt bad. The room was old and outdated and dirty. The front desk people were rude and made an additional charge on my card that was incorrect. I advised them to charge a different card for my stay and instead they charged the one I told them not to. Racked up so many pending charges ..."…""The hallways smelt bad. The room was old and outdated and dirty. The front desk people were rude and made an additional charge on my card that was incorrect. I advised them to charge a different card for my stay and instead they charged the one I told them not to. Racked up so many pending charges ..."WWW…"

Reviewed on Nov 8, 2019

"The customer service was OK. The place overall was run down not kept up or cleaned. The room was small. The bathroom was dirty."…""The customer service was OK. The place overall was run down not kept up or cleaned. The room was small. The bathroom was dirty."WWW…"

Reviewed on Nov 28, 2020

"We enjoyed our stay at this home. It was clean and well supplied. The owner is very nice and helpful."…""We enjoyed our stay at this home. It was clean and well supplied. The owner is very nice and helpful."WWW…"

Reviewed on Oct 9, 2020

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Reviewed on Sep 24, 2020

"We booked this cabin last minute and did not research it, we had no way of knowing it was 20 feet from a main busy road. There were tvs in the bdrms with no service. The front steps are wobbly with no handrail. There is a big neon advertising sign above the porch. The owners only responded via email, ..."…""We booked this cabin last minute and did not research it, we had no way of knowing it was 20 feet from a main busy road. There were tvs in the bdrms with no service. The front steps are wobbly with no handrail. There is a big neon advertising sign above the porch. The owners only responded via email, ..."WWW…"

Reviewed on Aug 6, 2020

"Overall, staff friendly. Room clean. Disappointed in breakfast. Would have liked more choices."…""Overall, staff friendly. Room clean. Disappointed in breakfast. Would have liked more choices."WWW…"

Reviewed on Nov 10, 2020

"My oldest Son and I booked a double room for our Elk Hunting trip. It was clean and quiet. My only suggestion would be that there was a coffee maker in the room. Overall our stay was comfortable. The front desk was helpful and kind."…""My oldest Son and I booked a double room for our Elk Hunting trip. It was clean and quiet. My only suggestion would be that there was a coffee maker in the room. Overall our stay was comfortable. The front desk was helpful and kind."WWW…"

Reviewed on Oct 8, 2020

"Could not ask for friendlier staff. I have stayed here numerous times through the years and it’s always the same. Clean rooms and over the top friendly service. Until something changes this will always be my go to in Pikeville."…""Could not ask for friendlier staff. I have stayed here numerous times through the years and it’s always the same. Clean rooms and over the top friendly service. Until something changes this will always be my go to in Pikeville."WWW…"

Reviewed on Nov 15, 2020

"Hotel was very nice and clean. Great location for families"…""Hotel was very nice and clean. Great location for families"WWW…"

Reviewed on Feb 7, 2021

"The bed was comfortable, pillows. Coffee in the morning. Close to two gas stations. Very convenient. No complaints."…""The bed was comfortable, pillows. Coffee in the morning. Close to two gas stations. Very convenient. No complaints."WWW…"

Reviewed on Jan 19, 2021

"The staff was super friendly and attentive. The room was extremely clean. It was very quiet there. We were in town for the night so we could go to the Jenny Wiley Festival. They offer a prepackaged breakfast due to covid which is more then most hotels are doing these days. Highly recommend your stay ..."…""The staff was super friendly and attentive. The room was extremely clean. It was very quiet there. We were in town for the night so we could go to the Jenny Wiley Festival. They offer a prepackaged breakfast due to covid which is more then most hotels are doing these days. Highly recommend your stay ..."WWW…"

Reviewed on Oct 10, 2020

"Great place to stay, close to Hatfield and McCoys trails, lots of history in the town of Matewan. Owners had great communication and were very fast at responding to emails."…""Great place to stay, close to Hatfield and McCoys trails, lots of history in the town of Matewan. Owners had great communication and were very fast at responding to emails."WWW…"

Reviewed on Feb 2, 2021

"Room was clean and the bed was very comfortable. Very quiet and staff was super friendly. Great price and great location."…""Room was clean and the bed was very comfortable. Very quiet and staff was super friendly. Great price and great location."WWW…"

Reviewed on Oct 25, 2020

"The staff was ver helpful and very nice, they were understanding with my condition at the moment."…""The staff was ver helpful and very nice, they were understanding with my condition at the moment."WWW…"

Reviewed on Jan 25, 2021