Plug Hat Trail Tours

Nice kitchen, comfy bed, nice bathroom with good counter space. Staff was helpful and friendly. Easy check in and out. Only thing we didn't like was it was a little noisy outside the window with truck traffic on 191; but that was somewhat manageable with good insulated windows.

After our first night of staying there, I woke up to the bathroom being flooded and when I went to the front desk, it seemed as they had no idea what to do. When we had first gotten into the room I noticed that the floor in the bathroom was a little sticky and after having that morning experience, I believe that it has been an ongoing problem. Maintenances came to take a look at it, said he was going to see what the from desk wanted to do and then came back with keys to a different room. The maintenance person and the lady at the front desk from our first night seemed to be the only component people there that we dealt with. We moved to the other room and later that day we started smelling smoke and once again the staff seemed clueless on what to do. The pool has a bathtoom to use but upon entering, a dirty diaper was found in the trash along with poop from it on the floor next to the trash can that was in the middle of the floor. Also, at the bottom of the pool, it appeared that it had not been cleaned in some time as it had stuff floating around. I'm not one to complain and usually give places a second chance if things weren't the greatest, but I for sure will not be going back there ever again.