Pontypool Vacations from $288

Our stay was amazing. We loved our room, the staff throughout the hotel were wonderful. Everything was very clean. The breakfast buffet and supper were delicious. The location was perfect, super easy to find. The subway station about 3 minute walk so were able to easily get to all of the places we wanted to see, without having to worry about traffic or parking in the heart of the city. We felt very safe sitting outside in the evenings as the property is gated and had security where we entered the parking lot. The price for the weekend stay in the room we had was amazing. It was very affordable and an overall wonderful place to stay. I will absolutely stay again when visiting the city. I highly recommend.

Pros: The biggest advantage of these apartments is their fantastic location. Situated in downtown Toronto, it’s incredibly convenient if you want to visit most of the city’s attractions. Staying here makes it easy to explore the best parts of the city. Cons: Unfortunately, there are quite a few drawbacks. The most significant issue is the extremely long Customer Journey Map (CJM) to access the apartments. At some point, I started to regret booking these accommodations due to the cumbersome process. 1. Lengthy Information Process: It starts with having to provide a lot of personal information before check-in. 2. Strange Deposit Payment: Then, you need to pay a deposit through a rather odd link, which is supposed to be refunded. I am hopeful it will be. 3. No Meet-and-Greet: I arrived at dusk and was told a representative would meet me and guide me, but no one showed up. I had to find a strange location with lockers in near darkness, which was difficult and the locker didn’t open easily. 4. Poor Instructions: I only found out the apartment number after getting to the floor, which was very confusing. There were no clear instructions on how to check out, connect to the Wi-Fi, or the password. I had to email and wait for responses each time I needed information, which was quite inconvenient. 5. Cleanliness: The apartment was not super clean. It was fairly clean, but I expected better.

Could not take a bath as the drain plug mechanism was broken so had to take showers instead. Harder for me since I’m handicapped and cannot stand for longer periods of time. In addition, the mattress had a sunken area in the middle of the mattress made it difficult when me or my spouse moved, not very comfortable.

I wish the hotel was a little kid friendly.

Perfect walking distance for everything downtown