“Room #119 the room we stayed in, needs a deep cleaning and absolutely needs the carpet replaced. The chair in the room is filthy and needs to be replaced. The entry rugs in the front and the side exits need to be replaced. First impressions are very important and upon arrival you first see a worn out, filthy entrance rug that’s not conducive to a good customer first experience. The outside trash cans are filthy they should be replaced. Now on the flip side, the staff was wonderful. Sweet and……
“This seems like a hotel that has seen better days. The new owners are working to make it better and it shows. They are very polite and helpful. Also they own the hamburger restaurant across the street from the hotel and the food was so good you must have their hamburgers when you stay in this hotel. The beds were good the water could have been hotter but was sufficiently warm in the air conditioner didn't make any weird noises.”
“A gorgeous hotel. Great experience. They did an amazing job at renovating this 100 year old hotel. Room was clean and professionally arranged and decorated. Lobby is totally renewed while maintaining the ambiance of the great halls of the 1920s and 30s. The staff couldn’t be friendlier and more helpful. Loved It!!”
“This place is all by itself set in amongst a vineyard just 10 minutes north of Walla Walla. The beautiful rooms and quiet setting is wonderful, with the food by Chef Arturo simply divine. Even my stay was just overnight, it was so relaxing and the cuisine so tasty, I am already missing it and looking to return which is the highest recommendation I can give.”