Vacasa was great! They’re very responsive and attentive. Not that I had a lot of issues but when I did, they responded and resolved each little one. What I would like to pass along, for light sleepers like me, is that this is a ground floor unit with a very heavy walker living above. So, I didn’t get to sleep until they went to sleep, and when they got up for the day my sleep was done. When the owner left, their pet wasn’t happy and would bark off and on until the owner returned. The units location, cleanliness and comfortability I would rate high, and I would probably bring a sound machine with me to alleviate the various noises from the unit above for my next stay.