Regal Rancho Del Rey Tours

The property is conveniently located in central IB. And while other rooms looked like they would be comfortable our room was located across from where the garbage is dumped and the washer and dryer. I messaged the property manager right away and sent photos of the overflowing garbage. I asked to be moved to another room. They said that was not possible. They did say they would give me a 10% refund on my stay. They never honored this. This level of garbage certainly attracts rats. Who wants this right outside their door? I gave them feedback that this particular room should not be rented out as a guest room because of the garbage and noise from the washer and dryer running.