预订礼作别酒店宾馆住宿限时优惠

"I stayed at Tokachigawa Moor Onsen Seijyakubow for two nights. I had high expectations for this stay, having booked nearly a year in advance via Expedia. While there were highlights, the experience was marred by a significant operational oversight. Six months prior to my arrival, I specifically requested to change my dinner to Teppanyaki for the second night. Unfortunately, the staff missed this request entirely. They only contacted me a few days before my trip to inform me that Teppanyaki was only available for my first night due to lack of availability. For a high-end establishment, this level of administrative negligence was disappointing. Regarding the facilities, while the guest rooms and the reception lobby were immaculate and beautifully maintained, the private onsen area needs more attention. There was a noticeable odor in the shower section, and I observed mold in the grout between the tiles. This suggests the cleaning staff needs to be more thorough. On a positive note, the culinary experience was outstanding. Both the Teppanyaki and the Kaiseki meals were well above standard and truly delicious. The staff were also very apologetic regarding the booking error, which I appreciated. I sincerely hope the management can improve their reservation tracking and deep cleaning processes. With these improvements, Seijyakubow has the potential to become the premier hotel in the Tokachigawa Onsen area."

"環境清潔，樓下有製冰機，房間雖小，功能齊全，適合家庭住宿"

"Good house keeping "

"nice"

"非常好，除了晚上蟲蟲多，但代表生態保護很好"

"房間簡潔舒適，選擇連續入住環保方案，無特別獎勵。室內溫泉區有些悶熱，戶外若遇下雨無遮避處，Moor溫泉掛流泉質佳。旁邊有AEON、鶴羽藥妝、業務超市，飯店內有麵包店，大廳有免費咖啡及醋飲料自取。"