“The first room had broken bathroom tiles and mold in the bathtub, so I had to request a room change. The second room was better, but at checkout I was given a bill belonging to another guest from a different date. The hotel said it was a system glitch. Overall, not the experience I expected, and there is definitely room for improvement in cleanliness, maintenance, and billing.”
“The first room had broken bathroom tiles and mold in the bathtub, so I had to request a room change. The second room was better, but at checkout I was given a bill belonging to another guest from a different date. The hotel said it was a system glitch. Overall, not the experience I expected, and there is definitely room for improvement in cleanliness, maintenance, and billing.”
Shay