Roman Baths Tours

The food quality was not great, we did go during off season so the outdoor amenities were not in order, however we did manage to swim in the outdoor pool only because we could handle the cooler water

We had a wonderful break. We wanted somewhere quiet, clean and with good facilities and we weren’t disappointed. The breakfast buffet surprised us it was that good! The dinner buffet was good but I imagine if we had stayed for a longer duration it would have become repetitive. Staff were excellent. We liked that we were a little walk away from the main resort and the walk down following the stairs and paths was easy to follow.

A horrible stay. Hotel wasn’t fully opened. Rooms were worn down, not clean, staff speaks no English, pools were empty, all inclusive dinner was an oily tasteless soup, a salad , an over cooked chicken stew with rice and a mini slice of cake. Asked for more rice ( as that was the only eatable ) and took 1 hr and begging to get it. Elevator didn’t work, getting to the 6th floor was getting up at the 4 and then walk 2 floors. Door lock was kind of broken, anyone could get in. Linens were full of stain. We asked for a refund of our second night since it wasn’t even a night just we needed late check out at 16:30 and manager lied into our eyes that we will get it, then told to expedia “no refund, we can stay an extra day ir get a free parking” note: we had no car and was on a business trip. The worst experience of my life. Stay away