Plaza Soho: Tours y Actividades

Had an amazing stay! Great hospitality. We had an early flight in, arrived to the hotel by 9am. Our room was not ready but we were given writbands to start enjoying all the amenities. Same thing upon check out. Our flight was not until 6pm but they allowed us to stay on the resort until we headed to the airport, just had to give up our room at noon. There are showers in the pool/ spa area that we used.

Stupendo

The hotel is in a spectacular location. The coral reef accessible right from the property is impressive—far better than many of the natural reefs featured on paid excursions. We did run into an issue, though: upon check-out, we were told a small towel was missing from one of the rooms, and they tried to charge us for it. It was shocking and unbelievable. You really need to improve in this regard.