“An expensive mistake met with appalling customer service.
I was booking many hotels via Expedia for our month-long trip in France, and accidentally made a duplicate reservation for two rooms for two nights at Brit Hotel Dieppe through Expedia.
I accept that the booking mistake was mine. What extremely disappointed me deeply was the handling of my request for help.
When I spoke with the manager, she told me that because I had booked through Expedia, I needed to seek a refund from them.……
“An expensive mistake met with appalling customer service.
I was booking many hotels via Expedia for our month-long trip in France, and accidentally made a duplicate reservation for two rooms for two nights at Brit Hotel Dieppe through Expedia.
I accept that the booking mistake was mine. What extremely disappointed me deeply was the handling of my request for help.
When I spoke with the manager, she told me that because I had booked through Expedia, I needed to seek a refund from them.……
Adrian