“I booked the room 3 months ahead, the representative they didn't check for booking!
The room not ready to stay!
if you really wanna stay there, confirmed with them in advance!”
"First time to stay within the Shangri-La hotel brand and I was not disappointed. Expectations were exceeded. From the excellent service of all the staff to the ambience of the lobby bar, with live music, this hotel is definitely now my preferred choice for trips to Kuala Lumpur."