“Pillows need replacing, really flat.
Bathroom ventilator panel above the bath covers the bath and other area with filthy debris when the wind blows.
Breakfast was not good, waiting for plates, buffet items not being topped up. Bacon the worst obviously prepacked and defrosted as the bad taste of the fat on the bacon you get when bacon has been defrosted tainted all the bacon. The fried eggs were put on a white tray on top of each other swimming in grease, when they were available. 3 days……
“What a lovely stay. Our room had a really nice view. Loved watching the horse tram go by. Really great hot breakfast with a variety of options. The hosts were lovely and we had a great time. Would definitely stay here again.”
“I received a warm welcome at reception and was able to store my bag until it was time to check-in, later in the day. My room had a sea view and was clean, tidy and contained everything I required during my visit. I'd happily stay here again on any future visits to the Isle of Man.”
“This place has an excellent location, the staff are very obliging. The whole place needs a facelift.
Sheets that don’t fit the bed correctly causing it to be off the mattress in one side, the bathroom door needed new screws on the top hinge, we had to lift it to close it, the curtains were not connected at the top right hand side, this was a shame as this let the place down.”
“Lovely beach view in a cheap and cheerful hotel. Staff friendly and helpful. Hotel itself tired and dated. Had to get taps fixed during stay.
Breakfast good and great to have a casino on site.
Not enough PowerPoints.”
“The staff were excellent, helpful and friendly, and our room (4, with sea views) was comfortable and excellent for our group of three. Breakfast was complete, good options, and great way to start the day.”
“The room is clean and tidy. The breakfast is good with different options. The hotel is a little bit far from the ferry pier, it takes about 25 mins to walk there. If you have luggage, you'd better call a taxi, the taxi fare is reasonable anyway. ”