6/10 一般
Natasha S.
2025 年 12 月 22 日
不满意：清洁度
The location and space was beautiful and we appreciated the short notice booking and the extra day that we stayed. We really did not want to travel in the ice & snow so I asked for a discount for the extra day and got denied a discount. We spent more time cleaning & insulating than anything. However, the space was dirty. Open food left in the fridge & freezer; dirty sticky shelves & doors. The toilet was yellow and soiled. Dirt on the floors. Looked like someone had just thrown together fast & vacated the space. Had to complete the hosts laundry of towels & extra bedding left in the washer & dryer before we could do our own and then the washer broke so we had no clean clothes. When I reached out about this I was told not to worry about doing their laundry…..I was worried about our laundry……it got very cold over our stay and two of our rooms did not have heat. We had to use towels to insulate the windows and door cracks and shut the rooms off for most of the weekend which was disappointing. When I reached out about the cold & what we were doing to insulate, I was told that we didn’t need to leave the faucet dripping…..couldn’t use the extra throw blankets that were provided because they were dirty and covered in hair and we didn’t have a way to wash them….swept the floors when we first arrived and swept up a ton of hair and dust and debris. We definitely left the space cleaner than it was when we arrived. Swept everything, wiped down everything. Ok stay but a lot of hassle.
Natasha S.
2025 年 12 月入住 2 晚