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"I have just returned from a three night stay at this hotel and was very pleased with it. The staff were extremely friendly and welcoming, happy to assist in any way. Every staff member that I spoke to had fluent English, which was appreciated. I did not have a car myself but I could always see plenty of available spaces in the car park. The hotel surrounding area is quiet and felt quite safe for me, as a female walking around alone. It took me about 15 minutes to walk to the medieval city from the hotel, at an easy stroll pace. It is possible to walk to the more modern part of the city from the hotel, I did this once, but I mostly found it easier to get the number 2 bus which stops just by the hotel. Food at the hotel was very good. Breakfast included a range of various pastries, cereals, yogurts, cooked meats and cheeses. There were no hot options, but a toaster was available for guest use, also a machine for cooking eggs. I also had evening meal at the hotel, which was very tasty and reasonably priced - 27 Euros inc. tax for two courses. So to summarise, I would highly recommend this hotel."

"Make sure to make a reservation for dinner early. Beautiful grounds. Charming staff. Easy parking. Walkable to castle. "

"Excellent choix. Top pour le rapport qualité prix. Studio très propre et grand. Hôte très attentionné. Bien situé à quelques minutes de marche de la cité médiévale. Épicerie à proximité. Marc et Louise"

"Lovely view from balcony. The room was very well cleaned every day and the staff were extremely friendly and helpful."

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"Absolutely beautiful hotel inside the city. Great bar, beautiful decor, great staff, big room."

"I booked this hotel at the last minute and was extremely pleased with my choice. The hotel lobby was large, clean, and inviting, and the receptionist was friendly and very helpful. Our room was large and clean, and the bathroom sparkled. The accommodation was excellent! The downside however was the restaurant. Our dinners were expensive, bland, and the choices were limited at the buffet counter. The service was good, which helped mitigate an otherwise negative experience. I highly recommend this hotel, but would suggest dining elsewhere. "

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "