Vail Castle Hotels

"Great location, "

"Yes"

"It met our needs"

"Hot tub in the room"

"Un lugar muy Limpio y comodo"

"Old and run down "

"All the above were good."

"The room was very cool. I like that they took a lot of care in renovating but giving the rooms personality—sealed concrete floors and murals instead of grey floors and walls. I don’t know if the rooms beside me were empty but I never heard a peep from outside my room! I liked the art all around the property as well, and the staff were very friendly. Would absolutely recommend to anyone staying in Tucson."

"I was exhausted when I arrived and was experiencing a migraine. I was struggling and was so frustrated and embarrassed that I was ready to walk out. Ms Zahira Cordova saw what was happening and took over the sign-in for me. Her kindness and understanding of this 76 year old helped get me into a room, and did it with a smile. I've had several businesses, hired and trained hundreds of employees. Ms Cordova is exceptional. Whatever you are paying her isn't enough by half. She should have a substantial raise NOW, and a promotion. She will excel in any position. You don't want to lose this amazing woman."