4/5 - Good
The Service in the restaurants (there are only 2 open in the winter) is unbelievably slow and inefficient. The food is excellent. A great place to go if the wether is nice.

Guests be warned. If reception staff misplace your room key on check out. Check your credit card transaction to see the hotel hasn't charged your card $50 for a lost key.
Reviewed on Dec 13, 2025

Really good facilities and bar/restaurant. Rooms are pretty large. Only negative is noise from adjacent rooms.
Reviewed on Dec 28, 2025

The staff were very nice and even gave me a trail recommendation given we could not do the alpine crossing as planned that day! The unit was very clean and cozy and had exactly what was needed for a comfortable stay. The location was great, only 15 minute drive from the national park visitor center. ...
Reviewed on Jan 1, 2026

Good communcations, helpful with our special needs, well located, clean and tidy.
Reviewed on Dec 7, 2025

Clean and cozy
Reviewed on Dec 31, 2025

Good big bedrooms and bunk room .. very spacious upstairs and wonderful views of the mountain .. great location to access the town and mountain .. it had everything you could want.. the communications with the host was excellent.
Reviewed on Nov 28, 2025

Explore New Zealand’s phenomenal volcanic landscape and trek across one of the best known hiking trails in the country.

Explore the great outdoors at Tongariro Alpine Crossing, a lovely green space in Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.

Commune with nature and explore the great outdoors at Mount Tongariro during your travels in Tongariro National Park. Check out the top-notch restaurants or lively bars in this relaxing area.

Explore the great outdoors at Taranaki Falls and enjoy the mountain views during your trip to Tongariro National Park. Savor the top-notch restaurants and lively bars while in town.

Commune with nature and explore the great outdoors at Mount Ngauruhoe during your travels in Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.
Explore the great outdoors at Mount Ruapehu and enjoy the mountain views during your trip to Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.





The Service in the restaurants (there are only 2 open in the winter) is unbelievably slow and inefficient. The food is excellent. A great place to go if the wether is nice.
It was beautiful with the snow.
The Crossing is truly one of the world’s greatest day hikes. My wife and I really enjoyed it.
The hikes around are beautiful but difficult. The scenery is awesome.
Did the Tongariro Alpine Crossing the hotel arranged pick up and drop off. It was a stunningly beautiful hike and wonderful to come back to such relaxing accommodations.
If you are fit, we did the Tongariro Crossing, 19.4 km or 12.5 miles, 3,000 ft vertical up & 4,500 ft down. Plan on 6-7 hours to do the trek. It’s incredible!!! The hotel assisted with transportation to the trailhead & pick-up return back to the hote
