Whitney Plantation Tours

Great hotel within walking distance of the main tourist areas and transport options like the tram and the buses. Room was huge, rooftop swimming pool was a nice area when the sun got hot. Friendly staff and gave us a late checkout. All in all 10 out of 10

The downstairs lobby and restaurant were really cute and charming. We stayed on the second floor and it was filthy. The carpet in the hallway was covered in stains. The floor was so creaky everywhere you walked. Our room was not at all like the deluxe room pictured at booking. We had a “window” to a brick wall. The room was dimly lit and I couldn’t see to put my makeup on. The floor made so much noise when you walked around the room. We could hear the floor creaking in the room next door and outside in the hallway. The tub was soft and felt like it was going to break when stood in. The room and bathroom were filthy. The bed/bedding was subpar and had a flat sheet instead of a fitted sheet. The AC never got below 70 even though we set the temp at 65. There was no coffee or mini fridge in the room. There was a virtual concierge that never texted back when messaged. We were also over charged with $800 in fees that should have only been $300 deposit fees for the three rooms. Would not recommend. Would not stay again.