“First of all the girl at the reception her name is Senam is very very rude she's not supposed to be there,we ask her we need one bedroom for 2 nights and she turned us away for no reason in a very bad way without even checking the system and telling us no availability which is we checked online and it was plenty of rooms available after that we booked it online and I asked her for the address before we booked just to make sure it's correct one again she was very rude and yelled at me that I……