Hedmark County All inclusive Vacations

The hotel is under the renovation so part of the hotel is not usable. The extra bed that we needed was just placed in the room without being set up and we needed to do it . The outdoor space and views are amazing.

It was clean, good size apartment, location is close to the center but the area around it didn’t feel comfortable at night, and it was hard to notice where the main door is as the sign is inside and not clear on the road.

N

This was a beautiful place to stay! So peaceful and comfortable. The staff are really friendly and helpful! The breakfast was fabulous as well!

N

What I don't like the most is the breakfast. There are very limited breakfast options and it's a very small buffet - compared to other 5 star hotels nearby it's inferior. The first morning, I ordered boiled eggs, I waited for more than 30 mins or so, then checked with the staff. They responded eggs had to be cooked - clearly we don't need 30 mins for hard boiled eggs. It was brought out less than 10 mins after I checked in with them You could have just admitted the order was missed and apologised. Also staff didn't show me where I could get water on the first day. I checked in and got to my room before 5pm. Complimentary filtered water bottle was brought to my room after 8pm. I can't understand how this is helpful. This is an odd customer welcome journey - it's all about the right moment at the right time - wondering if the hotel wants guests to drink and pee at night and that's why they brought it to the room so late? The same thing happened the following day. The sauna had very loud music and poor quality speakers so it's not at all a relaxing time in the sauna. I requested the music be turned down or turned off but obviously no change was made. Overall this hotel falls short of my expectations and I don't recommend.

The location, gym breakfast is excellent. The only small issues we had were some service challenges, the lighting system in the room (in the middle of the night if you went to the bathroom the bathroom lights would auto turn on at full capacity no matter the setting you had it and doesn’t turn off so it’s quite jarring) and the elevator system is slow. Only two of the elevators goes to the rooms but all 4 go to the rooftop restaurants so what this means is that with the small elevators you could really be waiting for a long time for there to be room for you.

The hotel is under the renovation so part of the hotel is not usable. The extra bed that we needed was just placed in the room without being set up and we needed to do it . The outdoor space and views are amazing.

N

It was clean, good size apartment, location is close to the center but the area around it didn’t feel comfortable at night, and it was hard to notice where the main door is as the sign is inside and not clear on the road.

N