Jordan All inclusive Vacations

Very bad experience. The staff were super rude. Kept checking who is there to eat and i was told I could use the pool because I checked out 5 minutes before I decided to use it. Very nasty.

I think the price is a little over for what the hotel is offering, whether it is the services or cleanliness of the rooms. I booked the wedding hall in addition to the room. The wedding planner was MIA. Never answered or returned any of my calls. Also theu changed the dance floor color and put one which we never asked for. The spa dude was rude as well. I told him that I have two nights reservation, a wedding hall and I got one room for my brother. when i asked about the 20% discount on spa for guests, he told me that i should come the day I check in. Just because we came a day before for the spa, and I already paid the hotel around 11000 dollars between wedding and room reservation, they couldn't give 6JD discount. This is insane. So cheap!!! The wedding planner is another story. She knows nothing about plans, events and customer service and relationss. Never returned a call after they got all the money. Very cheap, sad and disappointing. Not recommended at all. Never call them for any services!

I think the price is a little over for what the hotel is offering, whether it is the services or cleanliness of the rooms. I booked the wedding hall in addition to the room. The wedding planner was MIA. Never answered or returned any of my calls. Also theu changed the dance floor color and put one which we never asked for. The spa dude was rude as well. I told him that I have two nights reservation, a wedding hall and I got one room for my brother. when i asked about the 20% discount on spa for guests, he told me that i should come the day I check in. Just because we came a day before for the spa, and I already paid the hotel around 11000 dollars between wedding and room reservation, they couldn't give 6JD discount. This is insane. So cheap!!! The wedding planner is another story. She knows nothing about plans, events and customer service and relationss. Never returned a call after they got all the money. Very cheap, sad and disappointing. Not recommended at all. Never call them for any services!

Kind staff and great location

This resort looks like a Hollywood movie set of an ancient city. The bed was super comfortable and big. The rooms were spacious. The staff was very accommodating and the food was excellent. It was a true 5-star experience in Wadi Musa.

Overall our experience was amazing, don't believe anything you read online about any worries for travelling here, it's extremely safe and all the people are very friendly, overall this hotel is a great spot with friendly staff and great services, they went above an beyond to make sure my partners birthday was extra special, 100% reccomended and looking forward to staying here again!

Helpful staff Clean property Property needs maintenance

El hotel es bonito para una sola noche, No me gustó que el parqueo es en la calle cuando la Propiedad dice parqueo incluido.

Clean room, spacious beds, no noise, good restaurant, staff helpful with any advice around Amman, even kind enough to hold my bags after checkout.