Mauritius Cheap Vacations

Disappointing hotel in a fantastic destination Mauritius itself is an easy 10/10. It's a beautiful island with amazing beaches, friendly people and plenty to see. We'd definitely return to Mauritius—but we wouldn't stay at Sugar Beach again. The hotel has a great location on Flic en Flac beach, which is stunning, and the Buddha-Bar is excellent. The staff were always friendly and polite, but it's clear many of them haven't been properly trained (incompetent) and the overall service lets the hotel down badly. Thats mainly the reception staff and the main buffet. There was very little organisation at breakfast, lunch and dinner. Tables weren't cleared promptly, so guests were left waiting while dirty tables sat empty. Pool and beach service was incredibly slow—it takes ages just to place an order and even longer for food or drinks to arrive. Waiting over an hour for a drink is unacceptable for a 5 star hotel... Many facilities are fully booked throughout our stay despite seeming empty, making it difficult to enjoy everything the resort offers. There were also lots of small frustrations that added up. There were no glasses available for breakfast drinks on several occasions, reception struggled with simple requests like arranging a taxi, and we were charged €20 for a photo without this being made clear beforehand... not the money thats the issue but the principle, imagine if we got one every night. It's a shame because the hotel itself has potential, and the beachfront loc

We had a wonderful 6-day stay at LUX* Grand Gaube, and what stood out most was the exceptional level of service. The staff were consistently respectful, attentive and genuinely willing to go beyond what was expected to make our stay special. The resort manager made a huge difference to our experience. We had an issue with our booking on arrival, but he did far more than simply resolve it. He made sure throughout our stay that we felt looked after and valued, including arranging a beautiful exclusive dinner on the beach. The food was another highlight. Over six days, the menus never felt repetitive and there was always something new to try. Unlike many all-inclusive resorts where food is simply left out in large trays, there was a chef at almost every counter ensuring dishes were fresh, hot and properly presented. The chefs were also incredibly accommodating and often offered to prepare food outside the menu, while the bar staff happily tailored drinks to our tastes. The all-inclusive offering was very extensive, with around 80–90% of the menu being part of the inclusion. There were also many thoughtful touches throughout the resort, such as free sunscreen stations, brushes to remove sand after the beach, and beautifully designed Instagrammable spots. Despite a difficult start with the booking, the way the wider team handled everything turned our stay into a genuinely memorable experience. Highly recommended and must visit.

Disappointing hotel in a fantastic destination Mauritius itself is an easy 10/10. It's a beautiful island with amazing beaches, friendly people and plenty to see. We'd definitely return to Mauritius—but we wouldn't stay at Sugar Beach again. The hotel has a great location on Flic en Flac beach, which is stunning, and the Buddha-Bar is excellent. The staff were always friendly and polite, but it's clear many of them haven't been properly trained (incompetent) and the overall service lets the hotel down badly. Thats mainly the reception staff and the main buffet. There was very little organisation at breakfast, lunch and dinner. Tables weren't cleared promptly, so guests were left waiting while dirty tables sat empty. Pool and beach service was incredibly slow—it takes ages just to place an order and even longer for food or drinks to arrive. Waiting over an hour for a drink is unacceptable for a 5 star hotel... Many facilities are fully booked throughout our stay despite seeming empty, making it difficult to enjoy everything the resort offers. There were also lots of small frustrations that added up. There were no glasses available for breakfast drinks on several occasions, reception struggled with simple requests like arranging a taxi, and we were charged €20 for a photo without this being made clear beforehand... not the money thats the issue but the principle, imagine if we got one every night. It's a shame because the hotel itself has potential, and the beachfront loc

We had a wonderful 6-day stay at LUX* Grand Gaube, and what stood out most was the exceptional level of service. The staff were consistently respectful, attentive and genuinely willing to go beyond what was expected to make our stay special. The resort manager made a huge difference to our experience. We had an issue with our booking on arrival, but he did far more than simply resolve it. He made sure throughout our stay that we felt looked after and valued, including arranging a beautiful exclusive dinner on the beach. The food was another highlight. Over six days, the menus never felt repetitive and there was always something new to try. Unlike many all-inclusive resorts where food is simply left out in large trays, there was a chef at almost every counter ensuring dishes were fresh, hot and properly presented. The chefs were also incredibly accommodating and often offered to prepare food outside the menu, while the bar staff happily tailored drinks to our tastes. The all-inclusive offering was very extensive, with around 80–90% of the menu being part of the inclusion. There were also many thoughtful touches throughout the resort, such as free sunscreen stations, brushes to remove sand after the beach, and beautifully designed Instagrammable spots. Despite a difficult start with the booking, the way the wider team handled everything turned our stay into a genuinely memorable experience. Highly recommended and must visit.

We had a wonderful 6-day stay at LUX* Grand Gaube, and what stood out most was the exceptional level of service. The staff were consistently respectful, attentive and genuinely willing to go beyond what was expected to make our stay special. The resort manager made a huge difference to our experience. We had an issue with our booking on arrival, but he did far more than simply resolve it. He made sure throughout our stay that we felt looked after and valued, including arranging a beautiful exclusive dinner on the beach. The food was another highlight. Over six days, the menus never felt repetitive and there was always something new to try. Unlike many all-inclusive resorts where food is simply left out in large trays, there was a chef at almost every counter ensuring dishes were fresh, hot and properly presented. The chefs were also incredibly accommodating and often offered to prepare food outside the menu, while the bar staff happily tailored drinks to our tastes. The all-inclusive offering was very extensive, with around 80–90% of the menu being part of the inclusion. There were also many thoughtful touches throughout the resort, such as free sunscreen stations, brushes to remove sand after the beach, and beautifully designed Instagrammable spots. Despite a difficult start with the booking, the way the wider team handled everything turned our stay into a genuinely memorable experience. Highly recommended and must visit.

Disappointing hotel in a fantastic destination Mauritius itself is an easy 10/10. It's a beautiful island with amazing beaches, friendly people and plenty to see. We'd definitely return to Mauritius—but we wouldn't stay at Sugar Beach again. The hotel has a great location on Flic en Flac beach, which is stunning, and the Buddha-Bar is excellent. The staff were always friendly and polite, but it's clear many of them haven't been properly trained (incompetent) and the overall service lets the hotel down badly. Thats mainly the reception staff and the main buffet. There was very little organisation at breakfast, lunch and dinner. Tables weren't cleared promptly, so guests were left waiting while dirty tables sat empty. Pool and beach service was incredibly slow—it takes ages just to place an order and even longer for food or drinks to arrive. Waiting over an hour for a drink is unacceptable for a 5 star hotel... Many facilities are fully booked throughout our stay despite seeming empty, making it difficult to enjoy everything the resort offers. There were also lots of small frustrations that added up. There were no glasses available for breakfast drinks on several occasions, reception struggled with simple requests like arranging a taxi, and we were charged €20 for a photo without this being made clear beforehand... not the money thats the issue but the principle, imagine if we got one every night. It's a shame because the hotel itself has potential, and the beachfront loc

Had a wonderful time at the hotel. No ask was too big, staff were always on hand to help with anything they could. Being across the road from one of the best beaches in Mauritius definitely helped too!